Privacy Policy
Himalayan Sound Meditation (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or use our services, in accordance with the Swiss Federal Act on Data Protection (nFADP).
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Website Platform and Hosting
Our website is built and hosted on Wix.com Ltd. Wix provides the online platform that allows us to present our services, manage enquiries, and accept bookings.
Wix processes personal data on our behalf as a data processor and is contractually bound to comply with applicable data-protection laws. Wix may store data on secure servers located in multiple jurisdictions, including outside Switzerland.
Personal Data We Collect
Depending on how you interact with our website, we may collect the following personal data:
a) Contact and Enquiry Forms (Wix Forms)
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Name
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Email address
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Phone number (if provided)
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Message content and any information you choose to share
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b) Bookings (Wix Bookings)
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Name and contact details
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Appointment date, time, and service selected
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Notes or preferences you voluntarily provide
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c) Communications
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Emails sent to us via Google Workspace
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Follow-up correspondence relating to enquiries or bookings
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d) Technical and Usage Data
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IP address
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Browser type and device information
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Date and time of access
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Pages visited
This data is collected automatically through Wix Analytics and standard server logs.
We do not intentionally collect sensitive personal data (such as health data). If such information is voluntarily shared, it is treated confidentially and only used to the extent necessary to provide our services.
Purpose of Data Processing
Your personal data is processed for the following purposes:
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Responding to enquiries and communications
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Managing and delivering booked sessions
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Website functionality, security, and performance
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Improving our services and user experience
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Complying with legal and regulatory obligations
We only process personal data that is necessary for these purposes.
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Legal Basis for Processing
Under Swiss data-protection law, we process personal data based on:
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Your consent
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Performance of a contract or pre-contractual steps (e.g. bookings)
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Legitimate interests, such as operating and improving our services
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Legal obligations
Payments
If you choose to book and pay for services through our website, payments are processed securely via Wix Payments and its authorised payment service providers (such as Stripe or other payment processors supported by Wix).
When making a payment, your payment details (such as card information) are processed directly by the payment provider and are not stored by us. We receive only the information necessary to confirm and manage your booking, such as your name, contact details, payment status, and transaction reference.
Payment service providers process personal data in accordance with their own privacy policies and applicable data-protection laws. We encourage you to review the privacy policies of the relevant payment provider for further information.
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Cookies and Analytics
Our website uses cookies and similar technologies provided by Wix to ensure proper functionality and performance.
Wix Analytics helps us understand how visitors use the website (e.g. page views, traffic sources). These tools are configured in a privacy-conscious manner.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
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Data Sharing and Third Parties
We do not sell or rent your personal data.
Your data may be shared only with the following service providers, where necessary:
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Wix.com Ltd. – website hosting, forms, bookings, analytics
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Google Workspace – email communication and data storage
All service providers are required to process personal data securely and solely for the intended purpose.
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Data Retention and Security
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to meet legal requirements.
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse.
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Data Transfers Outside Switzerland
Some personal data may be transferred or stored outside Switzerland (for example, by Wix or Google). In such cases, we ensure that appropriate safeguards are in place in accordance with Swiss data-protection requirements.
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Your Rights Under Swiss Law
You have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your personal data, where legally permissible
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Object to or restrict certain processing activities
Requests can be made by contacting us through the contact information on this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The version published on this website is the currently applicable version.